At Furniture Edit, we believe that your home should be a true reflection of your style and personality while also offering you a multifunctional space for day to day life.

Founded by a passionate industry expert who recognized the need for a refreshing approach in the furniture market, our online furniture and accessories shop is dedicated to offering a curated selection of pieces that inspire and elevate your living spaces, with a focus on all price points, making our products and services accessible to all our customers needs. 

With our price promise guarantee, you can shop with confidence that you are purchasing the best value furniture on the UK market, without compromising on quality. As a family owned, online only business this has allowed us to deliver on value alongside five star customer service every time! 

Our founder's vision was born from years of executive experience in an outdated, pushy sales environment. He envisioned a place where shoppers could explore beautifully designed furniture hand selected by a team of trend-led professionals without feeling pressured.

At Furniture Edit, we prioritize your shopping experience - you can contact our team of dedicated customer service advisers via live chat (no chat bots here, only real people!) we also have live phone lines alongside e-mail and tracking forms that you can use during your purchase right the way through to delivery and aftercare.

We work with the Uk's leading manufacturers to bringing you the finest quality and craftsmanship, so you can transform your home into a sanctuary of style and comfort that lasts! 

Join us on this journey of reimagining your space, where functionality meets individuality, and let Furniture Edit be your partner in creating a home that truly reflects who you are.

For quick and easy answers, why not use our 'live chat' feature for instant access to our support team. Please click on the widget in the bottom right hand corner to start a live chat with one of our representatives.

Alternatively, please use the contact us form and we will aim to respond within a 24-hour period:

Email : info@furnitureedit.com

Tel : 0800 009 6820

Address : Furniture Edit, Office 1, Izabella House, 24-26 Regent Place, City Centre, Birmingham, B1 3NJ

Company Registration Number : 16148894

 All orders unless states otherwise will be delivered within 2 - 7 working days.

All orders to mainland England will be shipped FREE of charge.

(should you need your item sooner please contact us via email info@furnitureedit.com or by telephone and our customer service team will work on securing a quicker delivery timescale : 0800 009 6820

Please note that due to the nature of "purchase order items" your order may be delivered in separate consignments. 

Non-deliveries

Should our delivery of your order not be successful or rejected by yourself:

All further delivery attempts may incur additional charges.

Can I track my order?

For medium - large items our delivery partners will mostly provide a tracking number.

Do I get a delivery timeslot?

Most of our delivery partners will give you a timeslot on the day of the delivery. This is usually a window ranging from one to four hours, depending on the courier.

Can I collect my order from you myself?

As an online only business this is not a service we currently provide.

Can I change my delivery date?

Please use the contact us or live chat and a member of our customer service team will assist you.

What if I miss my delivery?

Our delivery partner will leave a note to explain your next steps - there may be a redelivery charge.

I’ve ordered more than one item, will they arrive together?

We work with various couriers and suppliers, so if you've ordered multiple items, they may arrive separately. You'll receive a tracking code for each consignment to know when to expect your deliveries.

Can you assemble my furniture for me?

Most items will require minimal assembly however items that do require more will be provided with the adequate instructions - our delivery partners do not assemble the good for you. 

What to do when my item(s) arrive?

ALL DELIVERIES MUST BE CHECKED BY THE RECIPIENT FOR DAMAGE AT THE POINT OF ARRIVAL

(Do not sign for your goods unless you are completely satisfied with the condition)

Please ensure all deliveries are inspected in detail for damage to the packaging and item(s) inside, should you find any damage, please take the appropriate images of the damaged packaging or item and refuse the delivery. Kindly forward the images over to our customer service team explaining you have had to refuse delivery - we can then support you with the process of the exchange.

Once the items have been signed for and accepted as "good condition" we will not be able to assist further with any defects that may occur. 

What locations require an additional surcharge for delivery?

Please contact a member of the team to see if surcharges apply to your item and obtain surcharge pricing for the below postcodes. 

Scotland Postcodes:
EH, DG, FK, G, KA 1-26, 29, 30, KY, ML, PA 1-19, TD
Scotland Postcodes:
AB, DD, IV 1-28, 30-32, 36, 40-49, 52-56, 63, KW 1-3, 5-14, PA 21-38, PH 1-26, 30-41, 49-50 A10
Wales Postcodes:
LL, LD, SY16-20, 23-25
Wales Postcodes:
SA
South West Postcodes:
TQ, TR, EX,
PL/PR
Northern Ireland:
Southern Ireland
Channel Island

At Furniture Edit we take customer service very seriously. Your satisfaction is our top priority.

With that in mind, we aim to make your Furniture Edit experience as smooth and seamless as possible – from purchase to delivery and beyond.

Whether you want to cancel your order pre-delivery, return an item after delivery, or experience any kind of problem, please take a look at our Returns Policy.