£10,000.00-£19,999.99 Platinum Staingard 5 Year Plan & Care Kit
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Price Match Guarantee
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A member of our customer service team will review and beat the price provided.
Terms and conditions: Price match is subject to verification and applies only to authorised retailers. The product must be identical in brand, model, and condition. Offer excludes clearance items, marketplace sellers, and auction sites.
5 Year Care Plan - Accident Damage
Our comprehensive 5-year care plan covers accidental damage to your furniture, giving you complete peace of mind.
All plans will receive a complimentary care kit worth £49.99
What's covered:
- Accidental stains and spills
- Burns and scorch marks
- Rips, tears and punctures
- Structural damage from accidents
Simply select your plan at checkout
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You will receive a complementary care kit relevant to your product with every care plan purchased (please see images)
- Care kit RRP : £50.00
What is insured?
Upholstery
Where shown on Your Policy Schedule, Stains on fabric or leather
Furniture which are sudden and accidental resulting from:
✓ Food and beverages;
✓ Ink, paint and dye;
✓Human and pet bodily fluids
✓ Cosmetics, soap and shampoo;
✓ Wax and wax polish;
✓ Glue and superglue;
✓ Dye transfer;
✓ Acids, bleaches, caustic and corrosive solutions and
substances
Where shown on Your Policy Schedule, Structural defects to
Furniture, mattresses (including mattress protectors) following
the expiry of the supplier’s warranty caused by:
✓ Defects to frames caused by breakage or becoming warped;
✓ Defects of mechanical, electric recliners and components;
✓ Bending and breakage of metal components;
✓ Broken zips, castors, and buttons;
✓ Separation of seams and stitching;
✓ Lifting or peeling of the hide on leather Furniture; Loss of resilience to foam and fiber interiors
Where shown on Your Policy Schedule, Accidental Damage on
Furniture, mattresses & mattress protectors caused by:
✓ Rips;
✓ Tears;
✓ Burns;
✓Scuffs, Scratches and Punctures
✓ Pet Damage;
✓ Breakage;
✓ Structural breakage.
Cabinets, Beds & Mattresses
Where shown on Your Policy Schedule, Stains to cabinet Furniture,
bed frames and mattresses which is sudden and accidental
resulting from:
✓ Food and beverages;
✓ Ink, paint and dye;
✓Human and pet bodily fluids
✓ Cosmetics, soap and shampoo;
✓ Wax and wax polish;
✓ Glue and superglue;
✓ Dye transfer;
✓ Acids, bleaches, caustic and corrosive solutions and substances.
Where shown on Your Policy Schedule, Structural defects to
Furniture, mattresses (including mattress protectors) following the
expiry of the supplier’s warranty caused by:
✓ Defects to frames caused by breakage or becoming warped;
✓Peeling of the finish on solid wood veneered or laminate
Furniture;
✓ Defects of mechanical, electric recliners and components;
✓ Bending and breakage to metal components;
✓ Broken zips, castors, and buttons;
✓ Separation of seams and stitching;
✓ Lifting or peeling of the hide on leather bed frames and dining
Furniture
Where shown on Your Policy Schedule, Accidental Damage on
Furniture, mattresses & mattress protectors caused by:
✓ Rips & tears;
✓ Burns;
✓Scuffs, scratches and punctures
✓ Dents, chips & scratches;
✓ Breakage, scratches of glass or mirrors;
✓ Pet damage;
✓ Breakage;
✓ Structural breakage;
What is not insured?
× Any damage (structural or otherwise), soiling or staining caused:
a. Prior to or during delivery; b by fine, fire damage, smoke, ash, flood, wind, lighting, the act of sunlight, oxidisation, or any other natural disaster
×Structural defects first discovered during the manufacturers warranty period
× Stains and damage that are consistent with wear and tear
× Variations in batches of dyes, where a part is replaced the colour match will be within a commercial tolerance;
× Consequential loss of any kind and or loss of use;
× Damage not consistent with the original claim or misrepresentation of an occurrence.
× Repairs carried out by a technician not assigned by the service provider, or damage caused by a third party contractor
× Damage to insured items used for rental / sublet or commercial purposes, or furniture in storage or transit;